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Complex Clinical Workflow & Engagement.
A High Performance & Workflow Centric Patient Communications Platform
CareLINK is a cloud-based, highly customizable platform powering a full range of provider-patient communication needs.
Components & Capabilities
Verification & Eligibility
Live Chat & Chat Bots
The Checkout Experience
CareLINK sits in between the patient portal and electronic medical record, providing engagement at the point of transaction - no apps or logins required.
Reductions & ROI
Reduction in phone call volume using 2-way SMS & secure chat features.
Practices using CareLINK operating at pre-COVID patient volumes.
No-show & cancellation rates post-implementation of CareLINK.
Recall campaign ROI achieved using precision recalls.
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